Terms &
Conditions.

The exact scope, deliverables, price, payment structure, responsibilities and timeline for a client project should be defined in the relevant proposal, quotation, statement of work or other written agreement.

Acceptance may occur through signature, written confirmation, approved purchase order, payment of an agreed deposit, or another method expressly stated in the project documentation.

Where project-specific terms conflict with these general Terms & Conditions, the project-specific terms will prevail for that project.

Prices displayed on this website are intended as general pricing guides or starting points unless expressly stated otherwise.

Final project pricing may depend on scope, functionality, integrations, content requirements, technical complexity, timelines and other project requirements.

A quotation or proposal may specify how long it remains valid. If no validity period is stated, Innovationia Connect may revise pricing before a project is formally accepted.

Payment amounts, due dates, deposits, milestones and recurring fees will be stated in the relevant quotation, proposal, invoice or project agreement.

Work may be scheduled, commenced, continued, delivered or launched subject to receipt of payments that have become due.

Third-party costs such as advertising spend, domains, software subscriptions, hosting, premium plugins, licences, payment-provider fees or other external charges may be billed separately unless expressly included in the agreed scope.

Project timelines are estimates unless a specific deadline is expressly agreed in writing.

Timelines may depend on client approvals, content, access, third-party systems, technical dependencies and changes requested during the project.

Delays in receiving information, approvals or payments may result in corresponding changes to delivery schedules.

Requests that materially extend or alter the approved scope may require additional fees, revised timelines or a separate quotation.

Where practical, we will communicate the impact of significant additional work before proceeding with it.

Unless otherwise stated, the Innovationia Connect website, distinctive branding, original website copy, graphics and other proprietary materials on this website remain the property of their respective rights holders.

Ownership and licensing of work created specifically for a client will be governed by the applicable project agreement.

Third-party software, fonts, stock assets, plugins, frameworks, libraries, APIs and similar materials remain subject to their respective licence terms.

Clients retain responsibility for materials they supply and represent that they have the necessary rights or permissions for such materials to be used as required by the project.

We will not rely on these general terms alone to publish confidential client information or unsupported performance claims.

Where a project is to be displayed in our portfolio, case studies, website or promotional materials, any applicable confidentiality obligations and project-specific permissions will be respected.

Digital projects may depend on third-party products and services such as hosting providers, domain registrars, analytics platforms, advertising networks, payment providers, APIs, plugins, software platforms and cloud infrastructure.

Third-party services are governed by their own terms, pricing, policies and availability.

Innovationia Connect does not control future changes made independently by third-party providers, including price changes, feature changes, service interruptions, account restrictions or discontinuation.

We aim to keep this website available and accurate, but uninterrupted or error-free operation cannot be guaranteed.

We may update, suspend, modify or remove website features or content when reasonably necessary.

Where confidential business or project information is shared during an engagement, the parties should use such information only for appropriate project purposes and protect it from unauthorized disclosure, subject to any more specific confidentiality agreement.

Information that is already public, lawfully obtained from another source, independently developed, or required to be disclosed by law may not be treated as confidential to the same extent.

Website content is provided for general information about Innovationia Connect and our services.

Nothing on this website should be treated as a guarantee that a particular service, technology, marketing strategy or business outcome will be suitable for every organization.

Any warranties applying to a specific client project should be set out in the relevant project agreement.

To the extent permitted by applicable law, liability relating to a specific paid engagement may be subject to the limitations agreed in the relevant project contract or service agreement.

Nothing in these Terms & Conditions is intended to exclude or limit liability or rights where such exclusion or limitation would not be lawful.

Termination rights for a paid project or recurring service will normally be governed by the applicable project or service agreement.

We may restrict access to our website or services where reasonably necessary in response to unlawful use, security threats, material breach, non-payment or misuse, subject to applicable agreements and law.

These Terms & Conditions are intended to be governed by the laws of Kenya, subject to any mandatory rights or applicable project-specific agreement.

If a dispute arises, the parties are encouraged to first attempt to resolve the matter through good-faith communication.

Where a dispute cannot be resolved informally, it may be referred to the appropriate courts or other lawful dispute-resolution process having jurisdiction.

We may update these Terms & Conditions when our services, website, business practices or legal requirements change.

The latest version will be published on this page together with an updated revision date.